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15 Feb 4:00am

Plumbing the depths: my long battle over a bathroom leak bill

The Guardian
How refusing to pay £462 for resealing a bath resulted in being hit with a county court judgment It was a beautiful spring day as I sat outside a riverside pub catching up with a friend. While she went in to check progress on our food order, I ran my eye idly down my emails. One stuck out and it is no exaggeration to say it ruined that day in June and continued to hang a menacing cloud over most of the rest of last year: “County court judgment entered against Ms Elizabeth Faye Lightfoot – claim F6QZ45Y1” It was in the sum of £637.19 for non-payment of invoices for plumbing work I had challenged some 20 months before. The problem began in November 2017 when I used Aspect, which describes itself as “one of London’s largest team of property maintenance experts”, to find and repair a leak from the bathroom in my flat to the flat below.
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