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9 Oct 6:00am

BT says it plans to set up free home tech support for customers

The Guardian
Company also announces high street comeback after 15-year absence via its 600 EE shops BT is to hire an army of 900 tech experts who will visit customers in their homes to help them sort out problems with their TV and broadband services. Customers will be able to book an appointment with a Home Tech Expert, to help install a new technology product or fix a technical problem. Repair visits will be free for all BT home broadband, TV and phone line customers. Non-BT customers will be able to use the service for a fee of about £30.
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